“It is the policy of Special Metals and Equipments FZE to provide its customers the best value product which fully satisfies customer specification requirements and is consistently delivered on time. In keeping with the above policy each and, every employee has a responsibility to ensure that controls and processes are effective in satisfying customer needs and expectations. The goals established within our organization shall include but in no way be limited to the following”

  • Being recognized as the number one choice for supply by our customers
  • Operating the business in a cost-effective and efficient manner
  • The identification and elimination of nonvalue-added activities
  • Reduction in product non-conformance and waste materials
  • Development and maintenance of a company-wide culture of continuous improvement extending to all areas of the business operation
  • Development and investment in all employees to ensure appropriate training to the highest standards
  • Expansion of the company product range
  • Development and maintenance of mutually beneficial relationships with customers and suppliers both.

Quality Objectives :

We consider three elements to be essential for the overall quality of the company services :

  •  Independence & Objectivity.
  •  Technical & Scientific Quality.
  •  Practical Benefits to Clients.

Our Excellence :

Quality is our prime aim. We are able to maintain high quality standards through our committed personnel and sound infrastructure. We ensure that finest quality material is used for our products. For ensure the quality of each material, we are providing Materials Test Certificate along with supply. Our teams of experts maintain a vigil on the quality of the products. Every single piece is attached with test certificates and reports. We are continually improving our quality to serve our clients better.

Quality Control :

We exercise stringent quality control measures for ensuring the accurate dimensions and mechanical properties of our products. Our quality assurance system assures each product to pass through following processes and quality systems :

  •  Certification and Supplementary Test
  •  Finishing and Marketing.
  •  The impeccable quality standards of our product range as well as services have contributed immensely to the success of our company.
  •  Material Control System
  •  Machining and Dimensional Control
  •  Process Control System

Quality Assurance :

The quality assurance system is guided by principles that support our unique working culture which incorporates respect, self management, open communication and creativity.